FSSI WIRELESS
BPA QTA-0-12-PS-B-0006
AMENDMENT 0011
3
2.5.2 Device Refresh ........................................................................................................ 18
2.6 Business Portal Interface ................................................................................................ 18
2.6.1 General Interface ..................................................................................................... 18
2.6.2 Interface Format ...................................................................................................... 18
2.6.3 Ordering Interface ................................................................................................... 19
2.6.4 Support Interface ..................................................................................................... 19
2.6.5 Usage Data and Notifications ................................................................................. 19
2.7 Billing ............................................................................................................................. 20
2.7.1 Agency Billing Summary Report............................................................................ 20
2.7.2 Invoice Address ...................................................................................................... 20
2.7.3 Invoice Frequency ................................................................................................... 20
2.7.4 Billing Fraud or Excessive Usage ........................................................................... 21
2.8 Device Recycling and Disposal...................................................................................... 21
2.9 Contractor Deliverables.................................................................................................. 21
2.10 Program Management .................................................................................................... 22
2.10.1 Program Management Plan ..................................................................................... 22
2.10.2 Quarterly Program Management Reviews .............................................................. 23
2.10.3 Government Letter of Authorization (LOA) ........................................................... 23
2.10.4 Training ................................................................................................................... 24
2.10.5 Marketing Support .................................................................................................. 24
2.11 Transition ....................................................................................................................... 24
2.11.1 Transition Scenarios................................................................................................ 24
2.11.2 Waiver of Termination Fees for Transfer ............................................................... 24
2.11.3 Transition Plan ........................................................................................................ 25
2.12 Operations Support ......................................................................................................... 25
2.12.1 Network Problem Reporting ................................................................................... 25
2.12.2 Emergency/Disaster and Special Event Coverage .................................................. 25
2.12.3 Network Operations ................................................................................................ 25
2.12.4 System Security Requirements ............................................................................... 25
2.13 FSSI Wireless Small Business Goals ............................................................................. 26
2.14 Electronic Access to BPA via Internet ........................................................................... 26
3 Pricing ................................................................................................................................ 27
3.1 General Structure............................................................................................................ 27
3.2 Voice and Data Domestic Service Plans ........................................................................ 28
3.2.1 Voice Service .......................................................................................................... 28
3.2.2 Data Add-On Service .............................................................................................. 29
3.2.3 Data Only Service ................................................................................................... 30
3.2.4 Satellite Augmented Cellular Services (As available) ............................................ 31
3.3 Paging Services (As available) ....................................................................................... 32
3.4 Domestic to International Calling (Long Distance) ....................................................... 33
3.5 International Roaming .................................................................................................... 34